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11 Questions to Ask Before Hiring a House Painter

When it's time to freshen up the look of your home, hiring a professional house painter is often the best way to ensure a smooth and successful project. However, with so many options out there, finding the right painter for your needs can be a challenging task. To help you make an informed decision and avoid any surprises along the way, here are eleven essential questions you should ask before hiring a house painter.

1. How long have they been in business?

Experience matters when it comes to house painting. While newer painters shouldn't be ruled out completely if they offer exceptional credentials, those with years of industry experience typically boast skilful workmanship and knowledge that can only come from years on the job. Therefore, if you live in Upper Hutt, for instance, look for painters in Upper Hutt with at least five years of experience.

2. Are they licensed and insured?

Before letting anyone start work on your property, ensure they are licensed and insured. A valid license signifies that they have met specific requirements and standards set by local authorities. Insurance is equally important as it helps protect you from liability in case of accidents or damages during the project.

3. Can they provide references or portfolios?

One of the best ways to evaluate a painter's workmanship is by reaching out to previous clients or seeing examples of their completed projects through portfolios. Ask for references or request access to online portfolios showcasing their past work so you can assess their style, quality, and attention to detail.

4. Do they have experience with projects similar to yours?

Every home is unique, and different surfaces require different techniques and considerations for painting success. Before hiring a painter, inquire about their experience with houses or buildings similar to yours in terms of size, style, substrate (e.g., wood siding vs. stucco), or special requirements like wallpaper removal or textured walls.

5. What brands or types of paint do they use?

A quality house painting job depends not only on skilled labour but also on the quality of products used. Ask the painter about the brands or types of paint they work with and which options they recommend for your project. This information can help ensure durability, aesthetics, and compatibility with any special surfaces or requirements.

6. Can they provide a written estimate?

Obtain a written estimate from any potential house painter to get a clear sense of the costs involved. This estimate should outline the scope of work, itemised charges, relevant warranties, and any additional expenses you may need to consider. A detailed written estimate enables better budgeting and prevents surprises down the line.

7. How do they prepare surfaces before painting?

Surface preparation plays an integral role in achieving a long-lasting paint job. Ask your prospective painters about their surface preparation methods, including steps such as scraping off old paint, sanding rough areas, filling gaps or cracks, and priming surfaces. Proper preparation is essential for achieving a professional finish that will stand up over time.

8. Will there be a project manager or point of contact on-site?

Effective communication is crucial throughout any painting project. Inquire whether the painting company provides a designated project manager or point of contact who will oversee the job on-site and serve as your primary source for updates and questions during the process.

9. Are there any guarantees or warranties on their work?

Knowing what warranties or guarantees come with your painting project adds peace of mind and confidence in your contractor's craftsmanship. Ask if there are any guarantees against flaking or peeling within a specified timeframe and whether there is coverage for premature fading or other unforeseen defects.

10. Do they clean up after completing the job?

A professional painter should not only focus on delivering exceptional results but also on leaving your home just as tidy as it was before it arrived. Ensure that cleaning up after completing the job is part of their service by explicitly asking about post-project cleanliness expectations.

11. How do they handle touch-ups or corrections?

Even with the most meticulous painters, minor touch-ups or corrections may be required after the job is finished. Ask your potential painter how they handle such situations and if they offer any touch-up services within a certain timeframe following project completion.


Hiring a house painter requires thoughtful consideration, as their work will influence the overall appearance and value of your home. By asking these eleven important questions, you can gain valuable insights into their experience, professionalism, and attention to detail. Armed with this knowledge, you can make an informed decision and collaborate with a house painter who meets your needs at every step of the project.