The Benefits Of Joining An Online Casino With A Licence

Online casinos can be split into two categories based on how they’re regulated:

• Licensed casinos
• Unlicensed casinos

The difference between the two is obvious; a licensed casino has a licence that it obtained from a regulatory body. Many of these bodies exist, like the UKGC, MGA, CGA and others. An unlicensed casino operates without having one of these licences, meaning it isn’t regulated by anyone other than itself.

Does your experience on these casinos differ if one has or doesn’t have a license? It may not look like a huge thing, but joining a casino with a license will be highly beneficial for all of the following reasons.

Play a better choice of games

Licensed casinos will always provide a better library of games to play. Why? Because game developers don’t typically like unlicensed sites using their games. Most of the biggest names in the business - like NetEnt, Evolution, Pragmatic and Microgaming - will only do deals with casinos that have licences.

Contrary to what you might’ve heard elsewhere, a casino can have any legitimate licence to show the best games in the world. This Goldenbet Casino review posted by NonGamStopOdds shows that casinos licensed by the CEG can display the same games as those licensed by the UKGC or MGA.

Unlicensed casinos usually have more indie games in their libraries or will make the games themselves. This can be fun, but you won’t see all the popular titles you’re hoping to play.

Get improved customer service

When a casino has a licence, it is watched by a regulatory body that monitors its every move and ensures it maintains high standards. Sites that fail to maintain these standards will lose their licence, which means they always strive to deliver the best customer service imaginable.

Think about it, if a casino knows it’s not being watched and assessed by a regulator, what stops it from delivering shoddy customer support? It operates alone, so it can get away with a lot more. This is why many unlicensed casinos have terrible customer support systems that take ages to elicit responses and may never solve your problems.

A licensed casino will always have fantastic customer service because it has a lot more to lose. If it keeps getting complaints about its customer support, the regulator will fine it or shut it down. You’ll have more ways to get in touch with someone, the time taken to speak to a customer service agent will be far quicker and you end up with better experiences on the whole when interacting with the online casino.

Enjoy the highest level of security

Security should always be a big focus when you join and use online casinos. The problem with an unlicensed site is that it doesn’t always have the best security features. This is a slight generalisation as it depends on the operator - some unlicensed brands are extremely secure and pride themselves on their security.

Regardless, it comes down to the idea of there not being a regulator involved to look after you. With nobody overseeing the casino, it won’t have to adhere to specific rules or regulations about different security protocols or features that must be in place. This puts you at risk of cyber threats - which can be some of the most alarming threats in modern times.

Hopefully, you take security seriously at home. Your family’s security is a top priority, so you have locks and alarms in place everywhere. All of these steps become irrelevant when someone hacks into your network and steals all of your passwords so they can log into your bank accounts and drain your money.

Is that a bit extreme? Yes - but it’s the type of thing that can happen if an online casino doesn’t have the highest level of security. Using licensed casinos always gives you more comfort as you know they must maintain the utmost security and safety standards at all times. Brands have been fined millions for failing to protect customers by regulatory bodies, so it’s not something they take lightly!

Complain when the operator does something wrong

What happens when a casino rubs you the wrong way? Maybe they take advantage of you or you feel like they’ve not lived up to their responsibilities in some way or another. If that casino is licensed, you can send complaints straight to the regulator. All regulatory bodies will have complaints sections on their websites or chat boxes and email addresses for you to use.

Make your complaints and the regulator will take action accordingly. You’ll get a favourable outcome if your complaint was warranted and can put it all behind you. Players have used complaints procedures like this to recover funds in the past when a casino has stopped them from making withdrawals.

You don’t get this luxury with unlicensed casinos. If the casino doesn’t handle your complaint…who will? It’s so easy for them to take advantage of you and steal your money without you being able to do anything.

Achieve greater peace of mind overall

All in all, these benefits have one big thing in common: they give you peace of mind.

You have nothing to worry about when using licensed casinos as you know the platforms are safe and get monitored and reviewed all the time. If a casino loses a licence, you know to move away as they obviously haven’t kept the right standards necessary for it.

Unlicensed sites might be okay - but why take the risk? Stick to licensed casinos and get all the peace of mind in the world.